1. Data controller
The controller for personal data on this website (under the Turkish Personal Data Protection Law No. 6698 “KVKK” and, where applicable, the EU GDPR) is: Alanya Clinique, Çon Sokak, Şekerhane, Yayla Yolu Cd. No:1 Blok: 3 Kat: 3 Daire:13, 07400 Alanya. Phone/WhatsApp: +90 544 826 84 04. Email: [email protected].
2. Hosting & server logs
When you visit this site, the hosting provider automatically records server log files (IP address, browser type, operating system, referrer URL, date and time) for secure, error-free operation. This data is not merged with other sources.
3. Contact & appointments
When you contact us by phone, WhatsApp or email — including the appointment form, which opens WhatsApp or your email app — your details are processed to handle your enquiry. Messages sent via WhatsApp are processed by Meta Platforms Ireland Ltd. under its own terms. We do not share your data with third parties without your consent.
4. Cookies & local storage
Technically necessary storage (your language and consent choice) is used without consent. Optional reach measurement (see section 6) loads only after your express consent via the cookie banner. You can change your choice anytime via “Cookie settings” in the footer.
5. Google Fonts
For consistent typography this website loads fonts via Google Fonts (Google Ireland Limited). When a page loads, your browser fetches the fonts, which may transmit your IP address to Google.
6. Analytics (consent-gated)
After your express consent via the cookie banner, we use the Google tag (Google Analytics, Google Ireland Limited) for anonymous reach measurement. No Google analytics script loads before consent (Google Consent Mode v2, default: denied). After consent, usage data may be transmitted to Google, possibly outside Türkiye/the EU. You can withdraw consent anytime via “Cookie settings”.
7. Your rights
Under KVKK Art. 11 and, where applicable, GDPR Art. 15–21, you may request information about, correction, deletion or restriction of your data, and object to processing. Contact us at the address or email above. You may also apply to the Turkish Data Protection Authority (KVKK) or your local EU supervisory authority.
8. Data security & retention
This site uses SSL/TLS encryption (https). Server logs are deleted after a short technically necessary period; enquiries are kept until your request is handled and no legal retention period applies.